Troubleshooting & recovery planning
Investigate boot, service, storage, access and performance issues, then document findings and approved next steps.
RHEL · ORACLE LINUX · ALMALINUX · ROCKY LINUX
Enterprise Linux support for business systems.
Remote Linux operations and engineering for production teams. We scope the distribution, release, business impact, access and change approval before paid work begins.
LINUX OPERATIONS
Support for the systems behind your applications.
Maintenance & security
Plan supported updates, hardening, SELinux and firewall changes, and maintenance windows for the agreed environment.
Automation & operating guidance
Use Ansible and practical runbooks to make repeatable administration and change handoffs easier to maintain.
Plan for controlled, supportable work.
The $59/server/month Server Care plan currently covers eligible RHEL, Oracle Linux and AlmaLinux systems. Rocky Linux, CentOS Stream, Ubuntu, Debian and other distributions are assessed by release and work type; an ongoing plan is confirmed in writing.
- Distribution and release are checked before support is accepted.
- Customer-owned accounts and data remain under customer control.
- Passwords and private keys should not be sent through the quote form.
- Paid investigation, remediation and after-hours work require separate approval and a confirmed scope.
COMMON QUESTIONS
Frequently asked questions
Which Linux distributions can you support?
We scope work for Red Hat Enterprise Linux, Oracle Linux, AlmaLinux, Rocky Linux and CentOS Stream. We verify each release and support status before setting scope. The published $59/server/month Server Care plan currently covers eligible RHEL, Oracle Linux and AlmaLinux environments.
How is server access handled?
Access is arranged separately after the request is reviewed and authorized. The quote form does not collect passwords, private keys or confidential system data.
What should I include in a request?
Share the distribution and release if known, the server role, the issue or goal, business impact and timing. OS Assistance confirms availability, scope, rate and authorization before paid work begins.
START WITH YOUR ENVIRONMENT
Start with a scoped Linux review.
Tell us which distribution you run and what outcome you need. Do not include passwords or keys.