LINUX SUPPORT FOR SMALL BUSINESSES & IT TEAMS
Monitoring, scheduled maintenance and expert troubleshooting for your Linux servers and business websites. Choose ongoing care or get help with a specific issue.
Remote Linux support · Clear pricing
01 / CHOOSE YOUR LEVEL OF CARE
Start with monitoring, choose scheduled maintenance, or request help for a specific issue.
MONITOR & CONNECT
Linux membership with external server monitoring and email alerts for one covered server.
MAINTAIN & REVIEW
External monitoring plus internal health checks, approved OS patching and monthly maintenance. $59/server/month total, designed to reduce avoidable downtime and support steady performance.
INVESTIGATE & RESOLVE
Technical investigation and approved work, without a subscription.
Proposed launch pilot: up to 10 customers for 90 days. Enrollment, availability and renewal terms are confirmed in writing before payment. Server Care includes membership; there is no additional $25 fee. Automated monitoring runs continuously; human support is limited to agreed coverage hours.
02 / THE WORK BEHIND RELIABLE SYSTEMS
Agreed monitoring checks, alerts and documented ownership.
Approved patch windows, prechecks and post-change validation.
Customer-owned accounts and a separate secure access process.
Completed work, outstanding findings and next actions.
03 / WHEN SOMETHING NEEDS ATTENTION
Server outages, failed services, permissions, disk space or SFTP failures. Start with an approved diagnostic budget.
Explore incident supportOne-hour diagnostic minimum. Additional work requires approval. Emergency and after-hours support is quoted separately, subject to availability.
04 / BEYOND THE SERVER
Build, customize and connect your website. From business pages and forms to booking, hosting setup and a defined maintenance plan.
Explore website servicesRequest assistance for outages and failed services. Availability and pricing confirmed before work starts.
Explore emergency supportSFTP setup, transfer troubleshooting and PGP workflows, with monitoring scoped around your business process.
Explore SFTP services05 / HOW WE WORK
Tell us about your systems and the work you need.
Agree on coverage, access, scope and any charges.
We perform the agreed work and document changes.
Review results, outstanding issues and next steps.
BEFORE YOU GET STARTED
Understand the difference between monitoring, maintenance and paid incident work.
LET’S START WITH YOUR ENVIRONMENT
Tell us what you run and where you need help.