LINUX SUPPORT FOR SMALL BUSINESSES & IT TEAMS
Linux Server Support & Website Care. Monitoring, scheduled maintenance and expert troubleshooting for your Linux servers and business websites. Choose ongoing care or get help with a specific issue.
Houston-based · Remote support · Clear pricing
01 / CHOOSE YOUR LEVEL OF CARE
Simple ways to get support. Start with monitoring, choose scheduled maintenance, or request help for a specific issue.
MONITOR & CONNECT
Support Membership $ 29/ company / month
Visibility into your systems, with technical help when you need it.
Up to 3 servers + 3 website URLs Basic endpoint monitoring & email alerts Certificate-expiration checks Documented environment and request history Additional standard work: $95/hourSubscribe — $29/month SCHEDULED CARE MAINTAIN & REVIEW
Server & Website Care $ 59/ server / month
Scheduled Linux maintenance with clearly defined coverage.
Covered server + up to 3 website URLs One approved monthly OS patch window Disk-space & backup-job checks Monthly maintenance summary Additional standard work: $95/hourSubscribe — $59/month INVESTIGATE & RESOLVE
One-Time Support $ 125/ hour
Technical investigation and approved work, without a subscription.
Linux and web-service troubleshooting One-hour initial diagnostic minimum Approve additional work before it starts 15-minute increments after first hour Larger projects quoted separatelyPay for initial diagnosis Proposed launch pilot: up to 10 customers for 90 days. Enrollment, availability and renewal terms are confirmed in writing before payment. Server Care includes membership; there is no additional $29 fee. Automated monitoring runs continuously; human support is limited to agreed coverage hours.
Visibility Agreed monitoring checks, alerts and documented ownership.
Planned maintenance Approved patch windows, prechecks and post-change validation.
Controlled access Customer-owned accounts and a separate secure access process.
Useful reporting Completed work, outstanding findings and next actions.
03 / WHEN SOMETHING NEEDS ATTENTION
A clear path from issue to action. Server outages, failed services, permissions, disk space or SFTP failures. Start with an approved diagnostic budget.
Explore incident support Standard member work $95/hour
Standard nonmember work $125/hour
One-hour diagnostic minimum. Additional work requires approval. Emergency and after-hours support is quoted separately, subject to availability.
04 / BEYOND THE SERVER
A website that works for your business. Build, customize and connect your website. From business pages and forms to booking, hosting setup and a defined maintenance plan.
Explore website services 01 Business website creation 02 Forms, booking & integrations 03 Hosting setup & migration 04 Scoped updates & maintenance Need urgent Linux help? Request assistance for outages and failed services. Availability and pricing confirmed before work starts.
Explore emergency support Keep file transfers on track. SFTP setup, transfer troubleshooting and PGP workflows, with monitoring scoped around your business process.
Explore SFTP services 05 / HOW WE WORK
Agreed scope. Documented delivery. 01 Request Tell us about your systems and the work you need.
02 Review & approve Agree on coverage, access, scope and any charges.
03 Deliver We perform the agreed work and document changes.
04 Report Review results, outstanding issues and next steps.
BEFORE YOU GET STARTED
Good questions. Clear answers. Understand the difference between monitoring, maintenance and paid incident work.
What does monitoring include?
Do you provide 24/7 human support?
What is included in Server Care?
Are backups and website updates included?
How are incidents charged?
LET’S START WITH YOUR ENVIRONMENT
One clear next step. Tell us what you run and where you need help.
Start a conversation