LINUX SUPPORT FOR SMALL BUSINESSES & IT TEAMS

Linux Server Support
& Website Care.

Monitoring, scheduled maintenance and expert troubleshooting for your Linux servers and business websites. Choose ongoing care or get help with a specific issue.

Request Server CareFix a server issue

Remote Linux support · Clear pricing

Start with monitoring$25 / server / month · external monitoringNeed a one-time fix?Members $65/hour · non-members $95/hourBuild or improve your websiteDesign, integrations & hosting · quoted separately

01 / CHOOSE YOUR LEVEL OF CARE

Simple ways to get support.

Start with monitoring, choose scheduled maintenance, or request help for a specific issue.

MONITOR & CONNECT

Membership + Monitoring

Linux server monitoring with external availability checks
$25/ server / month

Per-server membership with agreed external checks, weekday alert review during support hours, and a monthly monitoring summary.

  • One approved Linux server per monthly plan
  • Agreed external uptime and response checks
  • Weekday alert review during support hours
  • Monthly monitoring summary with recommended actions
  • Incident support for this subscribed server: $65/hour, billed separately
Buy now — $25/server/month
MEMBERSHIP + MONITORING INCLUDED

MAINTAIN & REVIEW

Server Care

Linux server with scheduled patching and maintenance checks
$59/ server / month total

Includes the $25 membership and monitoring, plus an approved routine maintenance session.

  • Internal CPU, memory, disk, and selected-service checks where supported
  • One approved monthly OS patch and maintenance session
  • Review of existing backup jobs and up to three agreed public URLs
  • Monthly maintenance summary with findings and next actions
  • Incident support for this subscribed server: $65/hour, billed separately

$59 is the total monthly price for membership, monitoring, and scheduled care; it is not $59 plus $25.

Buy now — $59/server/month

INVESTIGATE & RESOLVE

Server Incident Support

Linux server incident diagnosis and support
Active plan for this server$65/ hour
No active plan for this server$95/ hour

Hourly incident diagnosis, troubleshooting, and approved repair work for Linux servers.

  • $65/hour applies only to a server with its own active $25 or $59 monthly plan
  • A server without an active monthly plan is billed at $95/hour
  • One-hour minimum; approve additional work before it starts
  • Additional approved time is billed in 15-minute increments
Buy 1 hour — active-plan server Buy 1 hour — no active plan

Incident support is billed separately from monthly plans. Scope and availability are confirmed before work begins.

Proposed launch pilot: up to 10 customers for 90 days. Enrollment, availability and renewal terms are confirmed in writing before payment. Server Care includes membership; there is no additional $25 fee. Automated monitoring runs continuously; human support is limited to agreed coverage hours.

02 / THE WORK BEHIND RELIABLE SYSTEMS

Know what’s covered.
Know what’s next.

Explore Server Care

Visibility

Agreed monitoring checks, alerts and documented ownership.

Planned maintenance

Approved patch windows, prechecks and post-change validation.

Controlled access

Customer-owned accounts and a separate secure access process.

Useful reporting

Completed work, outstanding findings and next actions.

03 / WHEN SOMETHING NEEDS ATTENTION

A clear path from
issue to action.

Server outages, failed services, permissions, disk space or SFTP failures. Start with an approved diagnostic budget.

Explore incident support
Standard member work$65/hour
Standard non-member work$95/hour

One-hour diagnostic minimum. Additional work requires approval. Emergency and after-hours support is quoted separately, subject to availability.

04 / BEYOND THE SERVER

A website that works
for your business.

Build, customize and connect your website. From business pages and forms to booking, hosting setup and a defined maintenance plan.

Explore website services
01Business website creation
02Forms, booking & integrations
03Hosting setup & migration
04Scoped updates & maintenance

Need urgent Linux help?

Request assistance for outages and failed services. Availability and pricing confirmed before work starts.

Explore emergency support

Keep file transfers on track.

SFTP setup, transfer troubleshooting and PGP workflows, with monitoring scoped around your business process.

Explore SFTP services

05 / HOW WE WORK

Agreed scope. Documented delivery.

01

Request

Tell us about your systems and the work you need.

02

Review & approve

Agree on coverage, access, scope and any charges.

03

Deliver

We perform the agreed work and document changes.

04

Report

Review results, outstanding issues and next steps.

BEFORE YOU GET STARTED

Good questions.
Clear answers.

Understand the difference between monitoring, maintenance and paid incident work.

LET’S START WITH YOUR ENVIRONMENT

One clear next step.

Tell us what you run and where you need help.

Start a conversation