Linux Server Care
External monitoring, scheduled maintenance, patching, health summaries, and separately billed incident support.
Learn moreHouston-based support for businesses across the U.S.
Linux server care and cloud support for the systems your business depends on.
Choose server monitoring from $25 per server per month or scheduled care for $59. OS Assistance also supports cloud infrastructure, security hardening, Ansible automation, and secure SFTP/PGP projects—with clear scope and documented work.
Clear scope before work
Monthly Linux plans
Remote support across the U.S.
Services
Practical help for Linux and infrastructure work
Choose ongoing server care or get help with a defined infrastructure project.
Cloud & Infrastructure
Architecture, migrations, and backup or disaster recovery planning for cloud and hybrid environments.
Learn moreSecurity Hardening
Review Linux configuration, access, firewall, SELinux, and patching against an agreed baseline.
Learn moreAnsible & Automation
Automate repeatable Linux administration, configuration, patch workflows, and infrastructure tasks.
Learn moreSecure SFTP & PGP
Plan and support secure file-transfer workflows for business, financial, healthcare, and enterprise integrations.
Learn moreServer Incident Support
Diagnosis, troubleshooting, and approved repairs for Linux server incidents.
Learn moreMonthly Linux support
Choose a Linux membership
Plans are priced per approved server. Each server with its own active plan qualifies for the $65/hour member incident rate. Servers without active monthly coverage are $95/hour.
Monitoring & membership
Linux Membership + External Monitoring
$25/ server / month
For teams that want visibility into agreed public websites or services.
- External uptime and response checks for agreed endpoints
- Weekday alert review during support hours
- Monthly monitoring summary and recommended actions
- Member incident support at $65/hour, billed separately
Includes scheduled maintenance
Server Care
$59/ server / month total
Includes the $25 membership and monitoring, plus an approved routine maintenance session.
- Internal CPU, memory, disk, and selected-service checks where supported
- One approved monthly OS patch and maintenance session
- Review of existing backup jobs and up to three agreed public URLs
- Monthly maintenance summary with findings and next actions
- Member incident rate of $65/hour for this subscribed server; billed separately
Subscriptions are billed monthly per approved server through Stripe. The $59 plan is the total price for membership, monitoring, and scheduled care. Service begins after payment is confirmed and onboarding is complete. Incident support is billed separately.
Hourly incident support
Get expert help with a server issue
Choose the rate that applies to the specific server needing support. We confirm the issue scope and estimated charges before work begins.
For active members
This server has its own active monthly plan
$65/ hour
For a server with its own active $25 Membership + Monitoring or $59 Server Care plan. Eligibility is per server, not per customer account.
Buy 1 hour — active-plan server ($65/hour)One-time Stripe checkout · one unit equals one support hour
Standard hourly rate
This server has no active monthly plan
$95/ hour
For a server without active OS Assistance monthly coverage. Each unit equals one incident-support hour.
Buy 1 hour — no active plan ($95/hour)One-time Stripe checkout · one unit equals one support hour
Per-server eligibility: The member rate applies only to the server covered by its own active plan; another server needs its own plan to qualify. Incident hours are sold separately from monthly plans. Select a rate to open Stripe checkout.
Scoped project services
Support for infrastructure projects
Project work is scoped to your environment. We confirm availability, timing, access, and pricing before work starts.
Cloud & Infrastructure
Architecture, cloud migrations, Linux workload support, backup planning, and disaster recovery design across AWS, Azure, Oracle Cloud Infrastructure, and hybrid environments.
Discuss a cloud projectLinux Security Review & Hardening
Review access, firewall rules, SELinux, update status, and system configuration against a mutually agreed baseline. Receive documented findings and prioritized recommendations.
Discuss a security reviewAnsible & Infrastructure Automation
Identify repeatable administration or deployment tasks, agree on validation steps, and build reusable automation that fits your systems and operating process.
Discuss automationSecure SFTP & PGP Integrations
Plan or troubleshoot secure file-transfer workflows, key handling, endpoint connectivity, and operational handoffs for business integrations.
Discuss file transferLinux environments: Red Hat Enterprise Linux, Oracle Linux, Ubuntu, AlmaLinux, and related distributions, subject to version and scope review.
A clear starting point
How an engagement works
Start with the environment and the work you need done. Agree on the details before implementation.
Describe the need
Share the Linux, cloud, or integration work you want help with.
Confirm the scope
Review suitability, timing, authorized access, and written pricing.
Complete approved work
Carry out the agreed work and document results, findings, and next steps.
Support coverage: Human support is available Monday–Friday, 9 a.m.–5 p.m. Central Time, excluding U.S. federal holidays. Automated monitoring runs continuously; human alert review takes place during support hours. Initial response target is by the next business day. Resolution time depends on the issue.
Questions
Common questions
What is the difference between the $25 and $59 plans?
The $25 plan provides membership and external monitoring for agreed public endpoints. The $59 plan is the total monthly price and adds supported internal checks, one approved monthly maintenance session, backup-job review, and a monthly maintenance summary.
Does a monthly plan include incident repair?
Incident diagnosis, troubleshooting, and approved repairs are billed separately. The $65/hour member rate applies only to a server with its own active $25 or $59 monthly plan; eligibility is per server, not per customer account. Servers without active monthly coverage are $95/hour. We confirm scope and estimated charges before work begins.
Is human support available 24/7?
Automated monitoring runs continuously. Human alert review and support take place Monday–Friday, 9 a.m.–5 p.m. Central Time, excluding U.S. federal holidays.
Can you work with my Linux distribution or cloud environment?
Supported systems and versions are confirmed during intake. OS Assistance works with Red Hat Enterprise Linux, Oracle Linux, Ubuntu, AlmaLinux, and cloud or hybrid infrastructure, subject to scope and availability.
How do I start?
Use our Contact page for general questions or submit the Request a Quote form for service pricing. We will confirm fit, availability, scope, and written pricing before paid work begins.
Insights & updates
Practical guidance for Linux and cloud operations
Explore useful operations guidance and follow OS Assistance for service updates and new articles.
OS Assistance blog
Read Linux, cloud, and security insights
Find practical articles on Linux server care, patching, infrastructure, secure file transfer, and automation.
Read the blogConnect on LinkedIn
Follow OS Assistance
Follow the company page for new articles, service updates, and Linux infrastructure guidance.
Follow on LinkedInTell us what your Linux or infrastructure environment needs.
We’ll review the request and confirm a practical next step, scope, and pricing.