Linux operations
Incident diagnosis, server maintenance, performance troubleshooting, and practical operating guidance.
About OS Assistance
We help businesses and IT teams operate Linux, Ansible, cloud, and AI workload infrastructure with clear ownership, defined scope, and documented next steps.
Who we are
OS Assistance is led by an experienced infrastructure architect with more than 20 years of experience across Linux and enterprise systems. When a project needs additional capabilities, we coordinate a trusted network of specialists around your goals.
Our work focuses on Linux and cloud operations, Ansible automation, AI workload infrastructure, security, and production web stacks. We confirm responsibilities, access, availability, and pricing before paid work begins.
What we help with
From a production issue to a planned improvement, we shape the work to your environment and priorities.
Incident diagnosis, server maintenance, performance troubleshooting, and practical operating guidance.
Infrastructure reviews, access hardening, backup planning, and carefully scoped improvements.
Repeatable provisioning, configuration, maintenance, and deployment workflows for Linux and cloud systems.
Support for Nginx, Apache, PHP-FPM, Plesk, and scoped SFTP or PGP workflows, with clear ownership and handoff.
How we work
Review the issue, systems, dependencies, and business priorities.
Confirm scope, timing, price, access, and authorization.
Perform approved work and validate changes where appropriate.
Explain findings, remaining items, and recommended follow-up.
Architect-led experience
Leadership experience includes large-scale Linux and Unix operations, global business applications, cloud landing zones, disaster recovery, security and automation. Each OS Assistance engagement has an agreed owner, documented scope, customer-controlled access and a clear handoff.
More than 20 years across Linux, Unix, enterprise applications and operational support.
Architecture and recovery planning across AWS, Azure, OCI and hybrid environments.
Ansible, secure SFTP/PGP integrations and application infrastructure with documented handoffs.
Professional background describes prior experience; it does not imply that former employers are OS Assistance customers or endorse these services.
OS Assistance is operated by SHRE Consulting Corp, a Delaware corporation. Service proposals and agreements identify the service provider and each party’s responsibilities. Professional background describes the founder’s experience and does not imply former employers are OS Assistance clients or endorse these services.
[email protected]
801 Travis St STE 2101 #655
Houston, TX 77002
Need help with an active issue?
Share the system, symptoms, and business impact. We’ll follow up to confirm scope and next steps.