About OS Assistance

Linux expertise. Clear ownership.

We help businesses and IT teams operate Linux, Ansible, cloud, and AI workload infrastructure with clear ownership, defined scope, and documented next steps.

Who we are

Practical support for the systems behind your business.

OS Assistance is led by an experienced infrastructure architect with more than 20 years of experience across Linux and enterprise systems. When a project needs additional capabilities, we coordinate a trusted network of specialists around your goals.

Our work focuses on Linux and cloud operations, Ansible automation, AI workload infrastructure, security, and production web stacks. We confirm responsibilities, access, availability, and pricing before paid work begins.

20+ yearsLinux and enterprise systems experience
One contactCoordinated communication for your work
Clear scopeApproval and handoff built into delivery

What we help with

Technical depth across business systems.

From a production issue to a planned improvement, we shape the work to your environment and priorities.

Linux operations

Incident diagnosis, server maintenance, performance troubleshooting, and practical operating guidance.

Cloud and security

Infrastructure reviews, access hardening, backup planning, and carefully scoped improvements.

Ansible automation

Repeatable provisioning, configuration, maintenance, and deployment workflows for Linux and cloud systems.

Linux web stack & secure transfer

Support for Nginx, Apache, PHP-FPM, Plesk, and scoped SFTP or PGP workflows, with clear ownership and handoff.

How we work

Careful work, from first question to handoff.

STEP 01

Understand

Review the issue, systems, dependencies, and business priorities.

STEP 02

Agree

Confirm scope, timing, price, access, and authorization.

STEP 03

Investigate

Perform approved work and validate changes where appropriate.

STEP 04

Hand over

Explain findings, remaining items, and recommended follow-up.

Architect-led experience

Enterprise depth with clear accountability.

Leadership experience includes large-scale Linux and Unix operations, global business applications, cloud landing zones, disaster recovery, security and automation. Each OS Assistance engagement has an agreed owner, documented scope, customer-controlled access and a clear handoff.

Linux & enterprise systems

More than 20 years across Linux, Unix, enterprise applications and operational support.

Cloud & recovery

Architecture and recovery planning across AWS, Azure, OCI and hybrid environments.

Automation & integrations

Ansible, secure SFTP/PGP integrations and application infrastructure with documented handoffs.

Professional background describes prior experience; it does not imply that former employers are OS Assistance customers or endorse these services.

Company information

OS Assistance is operated by SHRE Consulting Corp, a Delaware corporation. Service proposals and agreements identify the service provider and each party’s responsibilities. Professional background describes the founder’s experience and does not imply former employers are OS Assistance clients or endorse these services.

Need help with an active issue?

Open an incident and tell us what’s happening.

Share the system, symptoms, and business impact. We’ll follow up to confirm scope and next steps.