Businesses with Linux workloads
Help with the servers and infrastructure behind business applications, websites and file exchange.
ABOUT OS ASSISTANCE
Experienced support. Clear responsibility.
Practical Linux, cloud, security, CRM, application-development and website expertise for businesses and IT teams. OS Assistance is founder-led and supported by specialists selected for each engagement.
One point of contact. A broader team of specialists.
OS Assistance is led by an experienced infrastructure architect with more than 20 years of experience across Linux and enterprise systems. For work that needs additional capabilities, the business coordinates a trusted network of specialists around each customer’s goals.
Our combined capability includes Linux and cloud operations, security engineering, CRM and ERP integration, PHP and Python development, website design and hosting, and business management.
Each engagement is organized around clear ownership: we understand the environment, agree on the work, bring in the right expertise, investigate carefully and document the outcome.
Experienced leadership. Flexible delivery.
You work through one primary OS Assistance contact while the appropriate specialists contribute to the engagement. This gives you a coordinated experience without requiring you to manage multiple technical vendors.
Team composition depends on scope. Availability, responsibilities, pricing and authorization are agreed before paid work begins.
Discuss your environmentWHO WE HELP
Additional expertise for your team.
Internal IT teams
Focused assistance with an incident, a maintenance workload or an infrastructure project.
MSPs and application partners
Linux and cloud expertise with agreed responsibilities for customer communication, access and escalation.
OUR SERVICES
Start with the work you need.
Linux diagnosis
Investigate slow servers, failed services, access issues and connectivity problems.
Explore serviceOngoing Linux care
Agree on covered systems, patching, checks, reporting and included work.
Explore serviceSecure SFTP workflows
Set up and troubleshoot business file transfers, keys and directory access.
Explore serviceBackup and recovery review
Review protection and retention, with restoration exercises explicitly scoped.
Explore serviceSecurity and cloud projects
Review access and configuration, prioritize findings and scope approved improvements.
Explore serviceWebsite care and projects
Review hosting, website changes or a new build as a separately defined engagement.
Explore serviceHow we work.
Understand
Review the symptoms, systems, dependencies and business priorities.
Agree
Confirm scope, availability, price and access requirements before work begins.
Investigate and validate
Make approved changes with appropriate checks and document the results.
Hand over clearly
Explain findings, remaining items and recommended follow-up.
Customers retain ownership of their accounts and data. Additional work requires approval. Diagnosis does not guarantee a repair, and a backup-job check does not establish that a complete recovery has been tested.
Business information.
OS Assistance is operated by SHRE Consulting Corp, a Delaware corporation. Service proposals and agreements identify the service provider and the responsibilities of each party.
Professional background describes the founder’s experience and does not imply former employers are OS Assistance clients or endorse these services.
Contact OS Assistance
[email protected]
(713) 364-5543
Houston, TX 77002Request a project proposal
LET’S START WITH YOUR ENVIRONMENT
One clear next step.
Tell us what you run and where you need help.