LINUX SERVER SUPPORT & WEBSITE CARE

Start with a scoped systems review.

Monitoring, scheduled maintenance or help with a specific issue.
Choose the service that looks closest. We confirm server eligibility, availability, scope, and enrollment terms before payment. The request form does not charge or enroll you. Emergency checkout opens only after you accept the SLA and Terms.

Clear service scopePer-server member incident ratesRemote Linux & cloud support

MONITOR & CONNECT

Membership + Monitoring

Linux server monitoring with external availability checks

$25/ server / month

Per-server membership with agreed external checks, weekday alert review during support hours, and a monthly monitoring summary.

One approved Linux server per monthly plan
Agreed external uptime and response checks
Weekday alert review during support hours
Monthly monitoring summary with recommended actions
$65/hour member incident support for this server while its membership is active; billed separately

Request $25 plan review

MEMBERSHIP + MONITORING INCLUDED

MAINTAIN & REVIEW

Server Care

Linux server with scheduled patching and maintenance checks

$59/ server / month total

Includes the $25 membership and monitoring, plus one monthly scheduled OS patch window for supported packages and kernel updates.

Internal CPU, memory, disk, and selected-service checks where supported
One monthly scheduled OS patch window for supported packages and kernel updates
Review of existing backup jobs and up to three agreed public URLs
Monthly maintenance summary with findings and next actions
$65/hour member incident support for this server while its membership is active; billed separately

$59 is the total monthly price for membership, monitoring, and scheduled care; it is not $59 plus $25.

Request $59 Server Care review

INVESTIGATE & RESOLVE

Server Incident Support

Linux server incident diagnosis and support

Active membership on this server$65/ hour

No active plan for this server$95/ hour

Hourly incident diagnosis, troubleshooting, and approved repair work for Linux servers.

$65/hour applies only to a server already enrolled in its own active $25 Membership + Monitoring or $59 Server Care plan
A server without an active monthly plan is billed at $95/hour
One-hour minimum; approve additional work before it starts
Additional approved work is billed by the hour

Request incident triage Request incident triage

Incident support is billed separately from monthly plans. Scope and availability are confirmed before work begins.

The $25 plan provides external monitoring per covered server. Linux Care is $59 per server/month total and includes internal checks, scheduled OS patching and maintenance. Confirm scope and availability before enrollment.

Plans are subject to written confirmation of server eligibility, agreed coverage, maintenance window and availability before enrollment. Server Care is $59/server/month total and includes membership and monitoring; incident support is separate and requires approval.

SUPPORT PRICES & NEXT STEPS

Start with a scope review.

All prices in USD. For standard incident support, request triage first; OS Assistance confirms availability, scope, rates and the approved spending limit before payment. Emergency support can be purchased after accepting the SLA and Terms and remains subject to engineer availability. Additional emergency work requires approval.

Request diagnosis or emergency triage
Service	Price (USD)	Next step
Server Incident Support — Active membership on this serverOne support hour · this server must already be enrolled	$65.00	Request incident triage
Server Incident Support — No active planOne support hour	$95.00	Request incident triage
Emergency Support — MemberOne initial hour · $199/hour	$199.00	SLA and Terms acknowledgement required · Subject to engineer availability.
Emergency Support — Non-memberOne initial hour · $249/hour	$249.00	SLA and Terms acknowledgement required · Subject to engineer availability.

Emergency purchases cover the initial support hour and require SLA and Terms acceptance. Requests remain subject to engineer availability. Payment does not guarantee immediate response, resolution or recovery; additional work requires approval.

Send your details

Company, contact and the systems you need covered.

Confirm the scope

We review eligibility, coverage and your start date.

Pay & onboard

Receive a payment request after approval, then arrange secure access.

ADDITIONAL WORK

One place for the other prices.

USD prices · Work outside your included scope needs approval.
Service	Price
Standard member incident work	$65/hour
Standard non-member incident work	$95/hour
Premium Linux Health Check	$2,000 one time · up to 5 servers
Premium Linux Care	From $1,500/month · up to 5 agreed servers
Website creation & integrations	Custom quote
SFTP setup & managed workflows	Custom quote
Migrations & infrastructure projects	Custom quote
Emergency & after-hours work	Member $199 · Non-member $249 · subject to availability

Incident work has a one-hour diagnostic minimum; additional approved work is billed by the hour at the applicable rate. Diagnosis does not guarantee a fix. Hosting, licenses, backup storage, recovery and website updates are separately scoped.

Request a project quote

BEFORE YOU SIGN UP

A few useful answers.

Need the complete scope? View plan details