OS maintenance & hardening
Coordinate supported package and kernel updates, review dependencies, apply agreed security configuration, and verify important services after approved changes.
LINUX SYSTEMS · CLOUD · OPERATIONS
Enterprise Linux Administration & Infrastructure Support
Disciplined engineering. Proactive stability. Clear ownership.
Production Linux environments need planned maintenance, careful changes, and senior-level troubleshooting. OS Assistance supports Linux infrastructure across scheduled patching, security hardening, backup and recovery checks, web and application stacks, and incident triage.
From a single server to a cloud-hosted fleet, we scope work around your operating systems, services, access model, approvals, and operating requirements.
Approved changes, clear scope, and documented next steps.
Systems administrationInfrastructure engineeringOperational support
KEY CAPABILITIES
Practical Linux care, from the kernel to the application stack.
Support is planned around your environment. We confirm access, scope, safeguards, and change approvals before production work begins.
Storage & resource health
Investigate disk-space and inode pressure, LVM capacity, memory constraints, and related Linux resource issues. Changes are scoped and approved before implementation.
Web & application stacks
Configure and troubleshoot Nginx, Apache, PHP-FPM, OpenSSL, Plesk, and Linux-hosted database services within the agreed infrastructure scope.
Reliability & incident triage
Review existing backup jobs, check recovery readiness, investigate failed services, and establish a safe diagnostic or remediation plan for Linux incidents.
CORE OPERATING SYSTEMS
Support aligned to the distribution you run.
We confirm distribution, release, hosting platform, and vendor support status as part of scope review.
- Red Hat Enterprise Linux
- Rocky Linux
- AlmaLinux
- Oracle Linux
- Ubuntu LTS
- Debian Stable
LINUX CARE · FLAT MONTHLY RETAINER
One plan for your approved Linux fleet.
Linux Care is designed for teams with ongoing infrastructure work across multiple systems.
Explore Linux Care$4,000/ month
One flat monthly fee with no per-server or membership-count charge.
- Unlimited approved Linux servers across cloud, virtual machines, and bare metal
- Unlimited in-scope Linux tasks during Office Hours
- One active task or workstream at a time; requests are handled sequentially
- Monday–Friday, 9 a.m.–5 p.m. Central
- Request triage and an expected plan within 24 hours during weekday service hours
HOW WE WORK
Clear scope before production changes.
Each engagement starts with the environment and the outcome you need.
- 01
Review the environment
Identify distributions, services, hosting, priorities, and operational constraints.
- 02
Agree on scope
Confirm access, responsibilities, safeguards, timing, and any approval points.
- 03
Implement & verify
Perform the agreed work, validate the relevant services, and document changes.
- 04
Share next steps
Review findings, open issues, and follow-up items with your team.
FAQ
Linux support, clearly scoped.
Questions about coverage, service hours, or next steps? Contact OS Assistance or request a quote.
Read the SLA & support scopeWhich Linux distributions do you support?
Support can include RHEL, Rocky Linux, AlmaLinux, Oracle Linux, Ubuntu LTS, and Debian Stable. We confirm exact releases and vendor support status during scope review.
Can you support Nginx, Apache, and Plesk?
Yes. We support Linux-hosted Nginx and Apache services, PHP-FPM, OpenSSL, Plesk, and related server configuration within an agreed scope.
How does the $4,000/month Linux Care plan work?
The flat monthly fee covers unlimited approved Linux servers and unlimited in-scope tasks during Office Hours, without a per-server or membership-count fee. Work proceeds sequentially, one active task or workstream at a time. Standard service hours are Monday–Friday, 9 a.m.–5 p.m. Central. Requests are triaged and an expected plan is shared within 24 hours during weekday service hours.
What response targets apply to urgent incidents?
For accepted P1 requests on covered systems, initial response targets are under 1 hour during weekday business hours and under 2 hours after hours, as described in the SLA. A response means acknowledgment and diagnostic kickoff; it is not a resolution guarantee. Emergency work is subject to acceptance, availability, and approved scope.
How do you protect production systems?
We agree on the work, access method, change window, and backup or snapshot safeguards before production changes. Do not send passwords or private keys through general contact forms or unencrypted email.
START WITH YOUR ENVIRONMENT
Let’s review your Linux systems.
Share your distributions, services, and current priorities. We’ll help identify the right next step.